Media & News

Listening to the radio in his car earlier this month, Joe heard California Gov. Gavin Newsom announce a new statewide program that would move homeless residents into hotel rooms to prevent the spread of COVID-19.

“Everyone seemed really concerned,” he says. “Even on the radio, people were saying, ‘Watch out as soon as this hits the homeless community.’” Joe was concerned, too, as he’d been living in his car since he was evicted from his Los Angeles apartment last August.

Joe—who didn’t want his last name to be shared—couldn’t find more information online about the governor’s announcement. But last year, he had given his phone number to an outreach team at St. Joseph’s Center, a homeless service provider that has worked in LA neighborhoods for 40 years. In mid-April, he got a call back: Joe’s age—he just turned 72—made him eligible for the program, and there was a hotel room ready for him.

Now Joe has access to hot showers, three meals a day, and a reliable power source to charge his laptop. He’s a musician, so he’s thrilled to have a comfortable place to play his guitar. He’s also eligible for rental assistance, and plans to research how to apply for Section 8 vouchers. “When you’re on the road all the time, it’s really hard to keep that up,” he says. “I feel so lucky and fortunate.”

Joe is among the first of California’s 150,000 homeless residents to be given hotel rooms as part of a new statewide initiative called Project Roomkey, the same program he heard about on the radio that day. In the April 3 announcement, the state set a goal of securing 15,000 hotel rooms for homeless residents—specifically those who test positive for COVID-19 and don’t require hospitalization, those who have been exposed and need to be isolated, and those like Joe who are over 65 or have underlying medical conditions, putting them at greater risk of dying from the disease.

Three weeks later, the state says it has met its goal of securing 15,000 rooms, heralding the program as a success. But only a third of those rooms are currently filled, meaning about 3 percent of the state’s homeless residents have been moved into hotels. While the state’s goal falls painfully short of what’s needed, the governor and many mayors possess extraordinary powers at the moment to seize private property for public use. Using this emergency authority to commandeer hotels could house people more quickly—and in much greater numbers—offering safer, faster protection for the state’s most at-risk residents.

Service providers are eager to participate. When St. Joseph’s Center’s CEO Va Lecia Adams Kellum got the call last month that her organization would be able to start housing their most vulnerable clients for up to three months through the program, her team knew exactly who needed to get inside first. Using a standardized data-tracking tool, caseworkers were able to prioritize their lists of clients based on health history, disabilities, and age. Within five days of getting the call, St. Joseph’s Center had moved 119 people, including Joe, into a hotel on LA’s Westside.

The hotel staff takes care of housekeeping, the local nonprofit Everytable delivers three meals a day, and a team of nurses and social workers coordinated by the Los Angeles Homeless Services Authority (LAHSA) stop by for health and wellness checks. “The pandemic makes things more complicated, but the need is more urgent than ever,” says Kellum. “The key is all of us working together to get through this by saving as many lives as possible.”

A handful of hotels currently housing homeless residents are proving that the state’s initiative—by far the most comprehensive of any state in the U.S.—can work. According to the California Hotel & Lodging Association, over 1,100 California hotels have volunteered 145,000 rooms to the state’s health department for COVID-19 efforts. But a growing chorus of homeless advocates, legal advisors, and medical experts say without the swifter action of commandeering, more people will become sick and die.

“There is nearly universal agreement that unhoused residents are extremely vulnerable right now, both in terms of risk of contracting COVID-19 and of having negative outcomes from the disease if they do contract it,” says Shayla Myers, a public interest attorney with the Legal Aid Foundation of Los Angeles. “Under the circumstances, commandeering property to bring unhoused people inside and de-densify shelters is no more extreme than issuing shelter-in-place orders and effectively shutting down most of the state to slow the spread of the disease.”

An estimated 80 percent of hotel rooms in the U.S. are currently empty, according to a report by STR, a data-forecasting company that tracks the hotel industry. Each night, in cities across the country, these hotels turn on the lights in vacant rooms to spell out words liked HOPE and LOVE, or display a single heart. It’s meant to show unity in the face of the deadly coronavirus pandemic, yet it literally highlights the empty rooms that could be used to keep people alive. Hundreds of thousands of hotel rooms sit unoccupied as the virus races across a country told to stay home—yet where over 575,000 people are experiencing homelessness on any given night.

Many U.S. cities are now attempting to use hotels to house people who are recovering from COVID-19 or need to self-isolate. But more cities are looking to hotels as a preventative measure to stop a disease which has started to rip through the country’s homeless communities, something experts say needs to happen immediately to prevent more deaths.

A study published at the end of March estimated that homeless residents infected with COVID-19 are twice as likely to be hospitalized and two to four times more likely to die compared to the general population—resulting in a total of 21,000 hospitalizations and 3,400 deaths nationwide. Moving unhoused people into hotel rooms could help prevent many of those hospitalizations and deaths, the study notes. “Emergency accommodations with private sleeping and bath space should be the preferred option for all clients.”

On March 18, before Project Roomkey had been announced, Newsom said the state was speaking with 900 hotels about housing homeless residents. By April 18, Newsom’s office had secured 10,974 hotel and motel rooms, with 4,211 homeless residents moved in. On that day, Newsom stood in a parking lot of a Motel 6 in the Silicon Valley city of Campbell, California, and announced that the state was making 5,025 rooms from the chain available at 47 locations in 19 counties.

But whether or not those counties choose to fill those rooms is being left up to local jurisdictions.

Under Project Roomkey, cities and counties negotiate most leases directly with hotels, which are paid for in part by Federal Emergency Management Agency (FEMA) funds that are expected to cover 75 percent of the costs. Service providers in various parts of the state told Curbed that cities and counties are negotiating 90-day hotel leases for as low as $80 to $90 per night. With a new stream of revenue in place, the hotels are then able to rehire unemployed workers to provide cleaning services, operational tasks, and other managerial duties. A variety of subsidized meal programs are also available at the state and local levels.

Large cities including Los Angeles and San Francisco have since announced their own hotel room goals, some of which, if met locally, could end up doubling or tripling the state’s total number. But the move-in process has been slow overall, with a lack of information available for at-risk residents, and finger-pointing between cities and service providers for causing delays.

San Francisco, like Los Angeles and San Diego, had at first focused on moving unhoused people into large emergency shelters instead of hotel rooms. But shelters—along with other congregate living situations where people are sharing bathrooms, eating areas, and spaces to sleep—don’t offer protection against outbreaks of infectious diseases like COVID-19, says Steve Berg, vice president for programs and policy at the National Alliance to End Homelessness.

“The CDC has guidelines for what they should be doing, but even if you’re following those guidelines it’s not a guarantee of safety,” says Berg. “If someone contracts the virus, there will be a risk to others.”

Under Project Roomkey, cities and counties negotiate most leases directly with hotels, which are paid for in part by Federal Emergency Management Agency (FEMA) funds that are expected to cover 75 percent of the costs. Service providers in various parts of the state told Curbed that cities and counties are negotiating 90-day hotel leases for as low as $80 to $90 per night. With a new stream of revenue in place, the hotels are then able to rehire unemployed workers to provide cleaning services, operational tasks, and other managerial duties. A variety of subsidized meal programs are also available at the state and local levels.

Large cities including Los Angeles and San Francisco have since announced their own hotel room goals, some of which, if met locally, could end up doubling or tripling the state’s total number. But the move-in process has been slow overall, with a lack of information available for at-risk residents, and finger-pointing between cities and service providers for causing delays.

San Francisco, like Los Angeles and San Diego, had at first focused on moving unhoused people into large emergency shelters instead of hotel rooms. But shelters—along with other congregate living situations where people are sharing bathrooms, eating areas, and spaces to sleep—don’t offer protection against outbreaks of infectious diseases like COVID-19, says Steve Berg, vice president for programs and policy at the National Alliance to End Homelessness.

“The CDC has guidelines for what they should be doing, but even if you’re following those guidelines it’s not a guarantee of safety,” says Berg. “If someone contracts the virus, there will be a risk to others.”

Last week, after the announcement of a major outbreak in San Francisco’s largest shelter, where at least 92 homeless residents have tested positive, county supervisors passed an ordinance that set a deadline for its 7,500 hotel rooms to be filled with homeless or at-risk residents by April 26—essentially ordering San Francisco Mayor London Breed to commandeer the rooms if the deals are not made. This would effectively house much of the city’s homeless population, COVID-positive or not. As of April 13, only 500 homeless residents had been moved into rooms, although city officials say the number is now over 700. The process has been so slow some supervisors are raising money through faith-based groups to move people into hotels themselves.

Chris Herring, a doctoral candidate in sociology at the University of California at Berkeley and homeless advocate in the Bay Area, says that San Francisco is taking the right approach overall. He argues that commandeering the empty hotels will save lives now, and being able to keep them filled until tourist demand ramps back up could give tens of thousands of unhoused residents enough

short-term stability to allow caseworkers to place them into long-term housing after the pandemic is over.

“We should think of this as the ideal triage strategy,” says Herring. “Use the hotel as a pause to get people safe and see if we can meet their needs better than we could before. Then, as that hotel stock runs down, let’s fight like hell to get stimulus money, Section 8 vouchers, or permanent supportive housing.”

According to Los Angeles Mayor Eric Garcetti, that’s the goal in LA, where the city has 36,000 unhoused residents. “In this crisis, we have a new countywide plan to find thousands of hotel and motel rooms to prevent the spread of the virus among people experiencing homelessness,” he said in his State of the City address on April 19. “And once those fellow Angelenos come inside, they must not return to the streets.”

On April 8, LA County officials set a goal to fill 15,000 hotel rooms by the end of the month, with 1,340 rooms meant to be occupied at 15 sites by the end of that week. But by April 13, only 514 rooms at eight hotels had been filled. One week later, the number of occupied rooms stood at 749.

As the number of COVID-19 cases in shelters grows, a new statewide coalition named No Vacancy mounted a series of actions urging California mayors to use their emergency powers and seize the necessary rooms to house people. Standing in front of hotels up and down the state last week—many of which were built with generous tax breaks from cities—advocates held signs and banners that read “Commandeer these vacant hotels for the unhoused now” and “Fill hotels, not graves.”

One of those signs hung on a hotel in Oakland, California, neighborhood where Debra Taylor has been homeless for six years. The 68-year-old believed her age and medical history of diabetes and hypertension made her a Project Roomkey candidate but was dismayed that she hadn’t yet been contacted by outreach teams—even after she had spoken with state workers setting up FEMA trailers for COVID-19 relief nearby. On a video call last week organized by local nonprofits that raised money to get Taylor into a hotel anyway, she said she had cried when she spent the previous night in a room that she could see from the street where she lives in her car. “Last night I was able to move my body to be able to relax,” she says. “I have not been to bed since 2014.”

Taylor expressed concern that without faster action by mayors to house homeless residents, the pandemic will disproportionately sicken and kill black Californians like herself. Only 6 percent of the state’s population is black, but black residents make up 40 percent of the state’s homeless population—and 11 percent of reported COVID-19 deaths.

“This is hitting the black race, but we’re out here and everybody is ignoring us? It’s not fair,” says Taylor. “You have all these hotels that are empty but you have all the people on the street where it’s hitting. We have no protection.”

First responders, nurses, doctors and others on the frontlines can use a show of support right now, and it’s never been easier or more delicious to do so: Your at-home dinner could mean feeding a hospital worker with a healthy, hot meal from some of the city’s best restaurants, while other spots make donating food as simple as the push of a button.

“Now, more than ever, they need our support and encouragement,” Modern Times Brewery says, “and this is our way of showing our deep appreciation for their difficult work and incredible compassion.”

Whether you’re looking to send salads, sandwiches, doughnuts, pizza or pasta, here’s how to send food directly to healthcare workers, plus how to help others in need around Los Angeles.

Food donations for healthcare workers:
Bavel and Bestia: Ordering meals from two of the city’s best restaurants? Ori Menashe and Genevieve Gergis offer a $3 add-on to brighten up healthcare workers’ days with some of the top sweets in town. When you’re ordering from Bestia or Bavel through Tock, you’ll see a “First Responder Treats” option: This sends fresh desserts such as cookies or cake to first responders, and they’re delivered each week to alternating medical facilities around L.A.

Donut Friend: L.A.’s favorite vegan doughnut shop is working with the Support + Feed initiative to donate plant-based goods to hospital workers, first responders and senior centers. Simply pull up Donut Friend’s page on most major delivery apps and click the $5 “Support + Feed” button, and doughnuts will go straight to frontline workers and seniors. A number of L.A. restaurants are also working with the initiative, including by Chloe, Hinterhof German Kitchen and Beer Garden, Crossroads Kitchen and Cena Vegan, though their donation items vary. (And if you’re feeling especially generous, by Chloe easily lets you donate up to $100 toward the cause.)

Élephante and Little Ruby: The breezy Aussie sibling spots in Santa Monica are now sending meals to hospitals all over L.A. with their “Empty Your Purse to Feed a Nurse” initiative in tandem with national effort Frontline Foods. Their New York-based restaurant group, Wish You Were Here, is running the same program out of its East Coast concepts, while in L.A., donations made through this GoFundMe result in meals that get dropped off to healthcare workers all over the city, including those at Providence St. John’s in Santa Monica, UCLA Medical Santa Monica, Cedars-Sinai in Beverly Grove, Southern California Hospital at Culver City and LAC+USC Medical in Boyle Heights. If you are a healthcare worker who’d like to request meals for your staff, email info@elephantela.com.

Gasolina Cafe: Talk about local love: If you want to support healthcare workers not just in L.A. but specifically the SFV, one of L.A.’s best Spanish restaurants is making it happen. Gasolina Cafe in Woodland Hills now offers a “buy a meal for a healthcare worker” option on its online menu, which sends a complete meal to doctors, nurses, techs and administrators in ICUs and emergency rooms in the San Fernando Valley. Just click the button and donate the $12; there’s also an option to add your name, neighborhood and a message for the hospital staff, to send the message that all of L.A. is behind them.

Larder Baking Co.: Suzanne Goin and the Lucques Group teamed up with Dine11, sending meals to healthcare workers in ERs and ICUs across the region. The chef’s bakery branch is selling breads and pastries via its Tock page with an option to add $10 to your purchase, which will deliver a meal made by sister branch Lucques Catering.

Modern Times: The funky brewery and coffee roastery with a beloved outpost in DTLA is giving healthcare workers a little something to keep going: caffeine and pastries. You can add cans of Modern Times’s own cold brew coffee and boxes of pastries via this website, at $5 each, and they’ll get delivered to nurses volunteering at command centers near Modern Times locations in L.A., San Diego, Oakland, Santa Barbara and Portland.

Olivetta and the Draycott: Marissa Hermer’s sibling restaurants are providing meals with a “YOU GIVE. WE COOK. THEY EAT.” initiative, ferrying food to Saint Johns Health Foundation, Cedars-Sinai, Santa Monica Firefighters, Children’s Hospital LA and beyond. Every donation through this fundraiser sends meals made by the West Hollywood and Palisades restaurants, which have also, separately, been whipping up donated dinners to a nominated local resident once a week. Talk about #GivingGoals.

Pizzana: We know that nothing cheers us up like pizza, and now you can give that gift to L.A.’s healthcare professionals thanks to one of the best pizzerias in town. Chef Daniele Uditi is sending Neapolitan-style pies to doctors, nurses and emergency medical workers thanks to donations via this fundraiser, allocating $3,000 each week to feed frontline workers at UCLA Medical Center, Children’s Hospital LA, Cedars-Sinai, Harbor-UCLA Medical Center and the Providence Tarzana Cedars-Sinai Medical Center.

Playa Provisions: Brooke Williamson and Nick Roberts’s South Bay staple teamed up with local org Help Feed the Frontline, which works with World Central Kitchen to provide meals for healthcare workers across Los Angeles. Playa Provision’s takeout and delivery menu now sports a button to donate $25 to the cause, and every $25 donated pays for the lunch and dinner of two healthcare workers.

Food donations for others in need:
APL: Adam Perry Lang’s modern Hollywood steakhouse is giving back with every meal you enjoy at home. For each meal ordered from APL, chef Adam Perry Lang and his friend and business partner, Jimmy Kimmel, will donate a meal to Venice’s St. Joseph’s Center, an organization that provides the homeless and less fortunate with resources to get back on their feet.

Few for All: Restaurant workers aren’t just essential—right now, some of them are superheroes. A handful of kitchen staff from local restaurants have teamed up to start Few for All, a “buy one, donate one” program that feeds Angelenos in need thanks to your own hunger. Every item purchased gets one pound of dried pasta donated to the LA Food Bank, which means those cookie dough logs, pasta sauces and fresh noodles you’re eating are for a great cause. Check Few for All’s menu in their Instagram highlights, then DM directly to place your order.

Secret Lasagna & Market: Due to shutdowns, restaurants and their employees are some of the hardest economically hit. That’s why for every meal that you purchase from this pop-up neighborhood market, a family-sized meal of lasagna gets donated to restaurant employees who are currently out of work. The program is in partnership with No Us Without You, an organization that’s keeping undocumented workers fed; 100 percent of the sales from select bottles of wine in the market also aid the nonprofit.

The program has acquired nearly 11,000 rooms, and Motel 6 has promised to set aside 5,000 rooms in 19 counties, Newsom said.

Among the more than 100 homeless people in an undisclosed hotel on the west side of Los Angeles are two residents who are in hospice care, said Va Lecia Adams Kellum, chief executive of St. Joseph Center in Los Angeles.

“Because of Project Roomkey these men are inside a comfortable room where they can get the comprehensive and palliative care they need and die with dignity,” Adams Kellum said in an email.

Meanwhile, the nonprofit continues to offer to-go meals and groceries for the needy.

While praising municipalities that have stepped in to find temporary housing for the homeless, Newsom said Saturday there were “equivalent number of cities” that are blocking efforts to help the homeless. He wouldn’t name them.

“Please consider the morality of those decisions, consider the moment we’re in and the ethical question you’re being called and asked upon, consider your station in life and in history. All of us will be judged,” Newsom said.

Los Angeles County prosecutors requested an emergency hearing with a federal judge Friday, alleging the cities of Lawndale and Bell Gardens threatened to terminate city permits for hotels and motels participating in the program.

Laguna Hills in Orange County is also pushing back against plans to move homeless people into a hotel, the Los Angeles Times reported Thursday.

In Los Angeles, where more than 30 homeless people have tested positive for coronavirus, medical teams will begin screening people for the virus on the streets, along with fast-result field tests, Mayor Eric Garcetti said. Those who are infected will be offered transportation to shelters and have hotel rooms set aside for them.

So far, San Francisco is the only city in California to report a large-scale outbreak at a homeless shelter, after more than 100 people tested positive, including 10 staff. None of the people was seriously ill when tested, but three have since been hospitalized, public health spokeswoman Rachael Kagan said.

The state also reported for the first time Friday that there are 3,500 confirmed cases, or about 12% statewide, in nursing homes or adult care facilities, where infections have spread quickly.

There have been signs the outbreak is slowing in the month or more since most of the state’s 40 million residents were ordered to stay at home. Social distancing rules are being praised for that development, but they have hit the economy hard, shutting down schools, tourist spots and most restaurants and retail businesses.

But some have chafed under the restrictions, including several dozen people who rallied in San Diego on Saturday against California’s stay-at-home order.

Newsom said he wasn’t opposed to the demonstrations but urged protesters to practice physical distancing while exercising their free speech.

“This virus knows no political ideology. It doesn’t know if you’re a Republican or a Democrat,” he said.

To start lifting restrictions and allow businesses to reopen, Newsom has said the state needs to test 25,000 people a day and better track those who are infected, up to about 20,000 a day now. Several areas have begun offering tests to people without symptoms. Until now, there’s been a shortage of test swabs and the chemical agents needed to process the tests.

“While California has excelled in so many categories, we have not in testing,” Newsom said Saturday in an online conversation with former President Bill Clinton.

“Right now, we’re not even close as a nation, let alone as a state, to where we should be on testing,” he said.

Feed yourself and feed someone in need. For every meal ordered from APL Restaurant in Hollywood for takeout or curbside pickup, the steakhouse will donate the same meal to someone at the St. Joseph Center in Venice, a non-profit that provides support to homeless families and individuals and others in need.The meal-matching program is a joint effort between APL chef-restaurateur Adam Perry Land and his buddy Jimmy Kimmel.

APL’s takeout is fairly affordable and casual, more inline with the barbecue offerings the restaurant does for lunch than its steakhouse dinners. There are chili dogs, pulled pork sandwiches, BBQ brisket, fried chicken and fried pork chops. But, If you’re looking to splurge (and get a steak for someone at the St. Joseph Center), there is a $42 NY Strip.

– Helpful Honda is doing its part to deliver goods to seniors who need it the most.

It’s a collaborative effort with the St. Joseph Center who works to create “hope through empowerment.”

Blanca Lopez, a Case Manager with the St. Joseph Center said she’s grateful that Helpful Honda has stepped up the help her cause.

Together, they have been able to deliver baskets to Southern California seniors with items ranging from toilet paper to milk.

“They’re always looking out for us,” a recipient said. “It’s been hard because the stores have been crowded with long lines.”

Helpful Honda is also assisting local businesses by purchasing items from them. Fresh fruits, masks, and products included in the baskets are purchased from local restaurants.

Do you know of a person or company that is going above and beyond to help others during this time? We want to hear from you, submit your nomination here.